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Legal & Policies
Everything you need to know about how VPSGrid operates, protects your data, and what's expected of our users.
VPSGRID ABUSE HANDLING POLICY
Effective Date: 10 March, 2026
This Abuse Handling Policy describes the procedures used by BLOCKSGENIE TECHNOLOGIES LLC, operating under the brand VPSGRID, to respond to abuse reports related to services hosted on VPSGRID infrastructure.
This policy applies to all customers and users of VPSGRID services.
1. Company Information
Services are provided by:
BLOCKSGENIE TECHNOLOGIES LLC
4050 Pennsylvania Ave
Ste 115 #162
Kansas City, Missouri 64111-3041
United States
Support / Abuse / DMCA Contact
Billing Contact
2. Scope of Abuse Policy
This policy applies to abuse reports related to:
- Virtual Private Servers (VPS)
- Network infrastructure
- IP address allocations
- customer-hosted services
- network traffic originating from VPSGRID infrastructure
Abuse complaints may originate from:
- individuals
- organizations
- internet service providers
- datacenters
- law enforcement agencies
3. Definition of Abuse
Abuse refers to activities that violate VPSGRID policies or harm networks, systems, or individuals.
Examples include but are not limited to:
- spam or unsolicited email campaigns
- phishing websites
- malware distribution
- botnet activity
- DDoS attacks
- hosting illegal content
- copyright violations
- credential harvesting websites
- scam or fraudulent platforms
- open proxy abuse
- network scanning or intrusion attempts
Abuse may also include activities that violate the VPSGRID Acceptable Use Policy.
4. Reporting Abuse
Abuse reports may be submitted to VPSGRID using the following contact:
Email: [email protected]
Reports should include as much information as possible, including:
- IP address involved
- description of the abuse activity
- timestamps of the incident
- relevant logs or evidence
- URLs if applicable
Incomplete reports may delay investigation.
5. Abuse Investigation Process
Upon receiving an abuse report, VPSGRID may take the following steps:
- Review the complaint for validity.
- Verify whether the activity originated from VPSGRID infrastructure.
- Analyze logs and network data.
- Contact the responsible customer when appropriate.
Investigations are conducted at the discretion of VPSGRID.
6. Immediate Action for Severe Abuse
In cases involving serious abuse, VPSGRID may take immediate action including:
- temporary suspension of the affected server
- blocking network traffic
- disabling specific services
Immediate action may be taken without prior notice when necessary to protect network stability.
7. Customer Notification
When possible, VPSGRID will notify the customer responsible for the reported activity.
The customer may be asked to:
- investigate the issue
- remove offending content
- secure compromised systems
- respond to the complaint within a specified time frame
Failure to respond may result in further action.
8. Compromised Servers
If a server is determined to be compromised:
- the server may be temporarily suspended
- the customer will be notified
- remediation steps will be required before reactivation
Customers are responsible for securing their servers.
9. Abuse Escalation
If abuse continues or is not addressed by the customer, VPSGRID may escalate enforcement actions including:
- extended suspension
- permanent termination of services
- blocking network access
- refusal of future services
10. Repeat Offenders
Customers who repeatedly violate VPSGRID policies may be classified as repeat offenders.
Actions against repeat offenders may include:
- permanent account termination
- blocking of future account registrations
- reporting to upstream providers
11. Cooperation With Datacenters
VPSGRID may receive abuse reports from:
- datacenter operators
- upstream network providers
- internet security organizations
VPSGRID will cooperate with these entities to resolve abuse incidents.
12. Law Enforcement Requests
VPSGRID may cooperate with law enforcement agencies when legally required.
Requests may include:
- subpoenas
- court orders
- lawful investigations
Customer data may be disclosed where legally required.
13. False Abuse Reports
Submitting false abuse reports or intentionally misleading information may be considered misuse of the abuse reporting system.
VPSGRID reserves the right to disregard fraudulent reports.
14. Data Preservation
VPSGRID may retain logs or evidence related to abuse investigations for:
- legal compliance
- network security purposes
- investigation of repeated incidents
15. Policy Updates
VPSGRID reserves the right to update this Abuse Handling Policy at any time.
Updated versions will be published on the VPSGRID website.
Continued use of VPSGRID services constitutes acceptance of the updated policy.
VPSGRID ACCEPTABLE USE POLICY (AUP)
Effective Date: 10 March, 2026
This Acceptable Use Policy (“AUP”) governs the use of services provided by BLOCKSGENIE TECHNOLOGIES LLC, operating under the brand VPSGRID (“VPSGRID”, “Company”, “we”, “our”, or “us”).
- This policy applies to all customers and users of VPSGRID services.
- Violation of this policy may result in service suspension, termination, or legal action.
1. Scope of Policy
- This Acceptable Use Policy applies to all VPSGRID services including:
- • Virtual Private Servers
- Cloud infrastructure
- Network connectivity
- Storage services
- IP address allocations
- Related infrastructure services
- Customers are responsible for all activities conducted on their servers.
- This includes actions performed by:
- • employees
- contractors
- customers
- end users
- automated software
2. General Use Requirements
- Customers must use VPSGRID services responsibly and in compliance with all applicable laws.
- Customers must not use VPSGRID services to:
- • violate any law or regulation
- harm other users or networks
- conduct fraudulent or deceptive activities
- distribute malicious software
3. Illegal Activities
- VPSGRID services may not be used for any unlawful activity.
- Examples include but are not limited to:
- • credit card fraud
- identity theft
- phishing operations
- fake investment platforms
- scam websites
- impersonation of organizations
- online fraud schemes
- hosting stolen data
- Accounts involved in illegal activity may be terminated immediately.
4. Spam and Unsolicited Communications
- Sending spam or facilitating spam is strictly prohibited.
- This includes:
- • unsolicited bulk email
- unsolicited SMS messages
- spam through social media platforms
- operating spam mail servers
- hosting spam tools or spam scripts
- Email campaigns must comply with:
- • CAN-SPAM Act
- applicable anti-spam laws
- Accounts involved in spam activity may be suspended without notice.
5. Network Abuse
- Customers may not use VPSGRID infrastructure to interfere with other networks.
- Prohibited activities include:
- • Distributed Denial of Service (DDoS) attacks
- operating DDoS-for-hire services
- traffic flooding
- reflection attacks
- amplification attacks
- unauthorized network scanning
- brute force attacks
- credential stuffing attacks
- Launching attacks against VPSGRID infrastructure will result in immediate termination.
6. Malware and Exploits
- Customers may not host or distribute malicious software.
- This includes:
- • viruses
- worms
- trojans
- ransomware
- spyware
- keyloggers
- exploit kits
- botnet control servers
- Malware hosting will result in immediate suspension.
7. Hacking Tools and Exploitation
- Servers may not be used to conduct hacking or unauthorized security testing.
- Examples include:
- • vulnerability exploitation tools
- password cracking software used against third parties
- network intrusion frameworks used maliciously
- unauthorized penetration testing
- Security testing is permitted only with written authorization from the target system owner.
8. Cryptocurrency Mining
- Cryptocurrency mining is not permitted on VPSGRID infrastructure.
- Prohibited activities include:
- • Bitcoin mining
- Ethereum mining
- Monero mining
- GPU mining pools
- mining proxy services
- Mining workloads cause excessive infrastructure strain and are not allowed.
9. Resource Abuse
- Customers must not use VPSGRID services in a way that negatively impacts infrastructure.
- Examples include:
- • excessive CPU usage
- abusive disk I/O operations
- runaway processes
- abusive network traffic
- Servers causing infrastructure instability may be suspended until the issue is resolved.
10. Proxy and VPN Services
- Operating certain anonymization services is restricted.
- The following may require prior approval:
- • public proxy services
- open SOCKS proxies
- public VPN services
- anonymization relays
- Operating such services without authorization may result in suspension.
11. TOR Nodes
- Operating TOR exit nodes is not permitted without prior authorization.
- TOR relay nodes may require prior approval depending on network impact.
12. Child Exploitation
- Content involving child exploitation is strictly prohibited.
- This includes:
- • child sexual abuse material
- exploitation imagery
- grooming operations
- Such activity will be reported to law enforcement immediately.
13. Intellectual Property Violations
- Customers may not distribute content that infringes intellectual property rights.
- Examples include:
- • pirated software
- cracked software
- unauthorized movie streaming
- copyrighted media distribution
- VPSGRID complies with United States DMCA regulations.
14. Harassment and Abuse
- VPSGRID services may not be used to harass or threaten individuals.
- Prohibited uses include:
- • harassment campaigns
- doxing services
- blackmail operations
- intimidation campaigns
15. Illegal Marketplaces
- Hosting platforms that facilitate illegal commerce is prohibited.
- Examples include:
- • drug marketplaces
- stolen data marketplaces
- weapon sales platforms
- counterfeit goods marketplaces
16. Compromised Servers
- Customers must ensure servers remain secure.
- If a server becomes compromised:
- • it may be suspended immediately
- the customer will be notified
- remediation will be required before restoration
17. Enforcement
- Violations of this policy may result in:
- • warnings
- service suspension
- service termination
- network blocking
- reporting to authorities
- VPSGRID reserves sole discretion in determining violations.
18. Reporting Abuse
- Abuse reports may be submitted to:
- Reports should include:
- • IP address
- description of abuse
- supporting evidence
- timestamps if available
19. Policy Updates
- VPSGRID reserves the right to update this Acceptable Use Policy at any time.
- Changes will be published on the VPSGRID website.
- Continued use of services constitutes acceptance of updates.
VPSGRID COOKIE POLICY
Effective Date: 10 March, 2026
This Cookie Policy explains how BLOCKSGENIE TECHNOLOGIES LLC, operating under the brand VPSGRID, uses cookies and similar technologies on the VPSGRID website and related services.
This policy should be read together with the VPSGRID Privacy Policy.
1. Company Information
Services are provided by:
BLOCKSGENIE TECHNOLOGIES LLC
4050 Pennsylvania Ave
Ste 115 #162
Kansas City, Missouri 64111-3041
United States
Support / Abuse / DMCA
Billing
2. What Are Cookies
Cookies are small text files placed on a user’s device when visiting a website.
Cookies allow websites to:
- remember user preferences
- maintain login sessions
- analyze website traffic
- improve user experience
Cookies do not normally contain personally identifiable information but may be associated with other stored data.
3. Types of Cookies Used
VPSGRID may use the following categories of cookies.
3.1 Essential Cookies
These cookies are required for basic website functionality.
Examples include:
- login authentication cookies
- session cookies
- security verification cookies
Without these cookies certain website features may not function properly.
3.2 Performance and Analytics Cookies
These cookies help VPSGRID understand how visitors use the website.
They may collect information such as:
- pages visited
- session duration
- browser type
- operating system
- website performance metrics
This data helps improve website performance.
3.3 Functional Cookies
Functional cookies allow the website to remember preferences.
Examples include:
- language preferences
- region settings
- user interface preferences
These cookies improve the user experience but are not strictly necessary.
3.4 Security Cookies
Security cookies help protect VPSGRID services by:
- detecting fraudulent logins
- preventing automated abuse
- supporting authentication systems
These cookies help protect customer accounts.
4. Third-Party Cookies
Some cookies may be set by third-party services used by VPSGRID.
These services may include:
- payment processors such as Stripe
- analytics providers
- security monitoring systems
Third-party services operate under their own privacy policies.
5. Cookies in Client Portal
The VPSGRID client portal may use cookies to:
- maintain secure login sessions
- authenticate user identity
- store temporary session data
Session cookies usually expire when the browser session ends.
6. Managing Cookies
Users may control or disable cookies through browser settings.
Most web browsers allow users to:
- delete existing cookies
- block cookies from specific websites
- disable all cookies
Disabling cookies may affect certain features of the VPSGRID website or client portal.
7. Tracking Technologies
In addition to cookies, VPSGRID may use similar technologies including:
- session tokens
- web beacons
- server logs
These technologies help ensure system security and website performance.
8. Data Collected Through Cookies
Cookies may collect limited technical information including:
- IP address
- browser information
- device type
- pages visited
This information is generally used for security, analytics, and website optimization.
9. Consent
By continuing to use the VPSGRID website, users acknowledge and agree to the use of cookies as described in this policy.
Users who do not agree with cookie usage may disable cookies through their browser settings.
10. Policy Updates
VPSGRID reserves the right to update this Cookie Policy at any time.
Updated versions will be published on the VPSGRID website.
Continued use of the website constitutes acceptance of updated policies.
11. Contact Information
Questions regarding this Cookie Policy may be directed to:
Billing inquiries:
VPSGRID COMPLIANCE STATEMENT
Effective Date: 10th March, 2026
This Compliance Statement describes the legal and regulatory principles followed by BLOCKSGENIE TECHNOLOGIES LLC, operating under the brand VPSGRID, in the operation of its infrastructure services.
VPSGRID is committed to maintaining lawful operations, protecting customer data, and complying with applicable regulatory frameworks.
1. Company Information
Services are provided by:
BLOCKSGENIE TECHNOLOGIES LLC
4050 Pennsylvania Ave
Ste 115 #162
Kansas City, Missouri 64111-3041
United States
Support / Abuse / DMCA
Billing
2. Regulatory Compliance
VPSGRID operates in accordance with applicable laws and regulations including:
- United States federal laws
- Missouri state laws
- international internet governance standards where applicable
Customers are required to comply with all applicable laws when using VPSGRID services.
3. Data Protection Compliance
VPSGRID supports data protection principles consistent with:
- General Data Protection Regulation (GDPR)
- United States privacy regulations
- industry best practices for infrastructure providers
Customers remain responsible for compliance with data protection laws related to data stored on their servers.
4. Payment Security Compliance
Payments for VPSGRID services are processed through Stripe, a third-party payment processor.
Stripe maintains security standards designed to comply with PCI-DSS (Payment Card Industry Data Security Standard) requirements for handling payment information.
VPSGRID does not store full credit card details on its infrastructure.
5. Copyright Compliance
VPSGRID complies with the Digital Millennium Copyright Act (DMCA) and respects intellectual property rights.
Copyright infringement complaints are handled according to the VPSGRID DMCA Policy.
Repeat copyright violations may result in termination of services.
6. Network Security and Abuse Prevention
VPSGRID maintains policies to protect network integrity and prevent abuse.
These include:
- Acceptable Use Policy enforcement
- abuse investigation procedures
- cooperation with datacenter providers and network operators
Customers engaging in malicious activity may have their services suspended or terminated.
7. Fraud Prevention
VPSGRID implements fraud detection measures designed to prevent abuse of infrastructure services.
These measures may include:
- payment fraud monitoring
- account verification procedures
- investigation of suspicious activities
Fraudulent accounts may be terminated immediately.
8. Law Enforcement Cooperation
VPSGRID complies with lawful requests from government agencies and law enforcement when required by applicable law.
This may include responding to:
- subpoenas
- court orders
- lawful investigations
Customer information is disclosed only when legally required.
9. Infrastructure Security
VPSGRID maintains operational procedures designed to protect infrastructure including:
- monitoring systems
- access control mechanisms
- security incident response processes
Customers remain responsible for securing applications and services hosted on their servers.
10. Customer Responsibilities
Customers are responsible for ensuring that their use of VPSGRID services complies with:
- applicable laws
- VPSGRID Terms of Service
- VPSGRID Acceptable Use Policy
Customers hosting applications that collect personal data must ensure their own compliance with relevant privacy laws.
11. Policy Updates
VPSGRID may update this Compliance Statement from time to time to reflect changes in regulatory requirements or company practices.
Updated versions will be published on the VPSGRID website.
VPSGRID DMCA COPYRIGHT POLICY
Effective Date: 10 March, 2026
This Digital Millennium Copyright Act (“DMCA”) Policy describes the procedures used by BLOCKSGENIE TECHNOLOGIES LLC, operating under the brand VPSGRID, for handling copyright infringement claims in accordance with the Digital Millennium Copyright Act (17 U.S.C. §512).
VPSGRID respects intellectual property rights and expects customers and users of its services to do the same.
1. Company Information
Services are provided by:
BLOCKSGENIE TECHNOLOGIES LLC
4050 Pennsylvania Ave
Ste 115 #162
Kansas City, Missouri 64111-3041
United States
DMCA Contact Email
Billing Contact
2. Scope of Policy
This policy applies to all services provided by VPSGRID, including:
- Virtual Private Servers (VPS)
- Cloud infrastructure
- Networking services
- Storage services
- Customer-hosted content
VPSGRID acts as an infrastructure provider and does not actively monitor customer content.
However, VPSGRID will respond to valid copyright infringement notifications.
3. Copyright Infringement Notification
If you believe that content hosted on VPSGRID infrastructure infringes your copyright, you may submit a DMCA Notice of Infringement.
The notice must include the following information:
- Identification of the copyrighted work claimed to have been infringed.
- Identification of the infringing material and sufficient information to locate the material (such as IP address, URL, or server location).
- Your contact information, including:
- full legal name
- mailing address
- telephone number
- email address
- A statement that you have a good faith belief that the use of the material is not authorized by the copyright owner, its agent, or the law.
- A statement that the information in the notice is accurate and, under penalty of perjury, that you are authorized to act on behalf of the copyright owner.
- A physical or electronic signature of the copyright owner or authorized representative.
DMCA notices should be sent to:
4. Handling of DMCA Notices
Upon receipt of a valid DMCA notice, VPSGRID may take the following actions:
- notify the customer hosting the content
- temporarily disable access to the infringing material
- request removal of the infringing content
- suspend the affected service if necessary
VPSGRID reserves the right to determine appropriate actions based on the severity of the complaint.
5. Counter-Notification Procedure
If a customer believes that content was removed or disabled by mistake or misidentification, the customer may submit a DMCA Counter-Notification.
The counter-notification must include:
- Identification of the removed content and its prior location.
- A statement under penalty of perjury that the content was removed due to mistake or misidentification.
- The customer’s:
- full name
- address
- phone number
- email address
- A statement consenting to the jurisdiction of the federal court in the United States.
- The customer’s physical or electronic signature.
Counter-notifications should be sent to:
6. Restoration of Content
If a valid counter-notification is received, VPSGRID may restore the removed content unless the original complainant files a legal action seeking a court order to restrain the customer from engaging in infringing activity.
7. Repeat Infringer Policy
VPSGRID maintains a policy for terminating accounts of repeat copyright infringers.
Customers who repeatedly violate copyright laws may face:
- suspension of services
- permanent termination of accounts
- refusal of future services
8. Misrepresentation
Submitting false DMCA claims or counter-notifications may result in legal liability.
Under U.S. law, any person who knowingly misrepresents that material is infringing may be liable for damages, including costs and attorney’s fees.
9. Abuse of DMCA Process
VPSGRID reserves the right to reject DMCA notices that:
- do not meet legal requirements
- contain incomplete information
- appear fraudulent or abusive
10. Cooperation With Law Enforcement
VPSGRID may cooperate with law enforcement agencies regarding copyright violations where required by law.
11. Policy Updates
VPSGRID reserves the right to modify this DMCA Policy at any time.
Updated versions will be published on the VPSGRID website.
Continued use of services constitutes acceptance of the updated policy.
VPSGRID TERMS OF SERVICE
Effective Date: 10 March, 2026
These Terms of Service (“Agreement”) constitute a legally binding agreement between you (“Customer”, “User”, “Client”) and BLOCKSGENIE TECHNOLOGIES LLC, operating under the trade name VPSGRID (“VPSGRID”, “Company”, “we”, “us”, or “our”).
By purchasing, accessing, or using any services provided by VPSGRID, you agree to be bound by this Agreement and all related policies referenced herein.
1. COMPANY INFORMATION
Services are provided by:
BLOCKSGENIE TECHNOLOGIES LLC
4050 Pennsylvania Ave
Ste 115 #162
Kansas City, Missouri 64111-3041
United States
Support / Abuse / DMCA Contact
Billing Contact
VPSGRID is a product and service offering operated by BLOCKSGENIE TECHNOLOGIES LLC.
2. ACCEPTANCE OF TERMS
By accessing or using VPSGRID services you confirm that:
- you have read and understood these Terms
- you agree to comply with all VPSGRID policies
- you accept that VPSGRID services are provided under these conditions
If you do not agree with these Terms, you must not use VPSGRID services.
3. SERVICES PROVIDED
VPSGRID provides infrastructure services including but not limited to:
- Virtual Private Servers (VPS)
- Cloud infrastructure
- Compute resources
- Storage services
- Networking services
- Internet connectivity
- Server deployment tools
Services are provided as infrastructure only.
Unless explicitly stated otherwise, VPSGRID services are unmanaged services.
Customers are responsible for:
- operating system configuration
- server administration
- software installation
- system updates
- security hardening
4. ACCOUNT REGISTRATION
To purchase VPSGRID services you must create an account.
You agree to:
- provide accurate and truthful information
- maintain updated contact details
- secure your login credentials
Customers are responsible for all actions performed under their accounts.
VPSGRID is not responsible for unauthorized access caused by weak passwords or customer negligence.
5. ELIGIBILITY
Customers must:
- be at least 18 years of age
- have legal capacity to enter contracts
- provide valid payment information
VPSGRID reserves the right to refuse service to any individual or organization.
6. SERVICE PROVISIONING
A service is considered delivered and activated when:
- the server has been successfully deployed
- login credentials are issued
- an IP address is assigned
Provisioning of services constitutes successful delivery of the purchased service.
7. PAYMENT TERMS
All services are billed in advance.
Customers must pay all invoices before the due date.
Accepted payment methods may include:
- credit cards
- debit cards
- payment processors including Stripe
Failure to pay invoices may result in:
- suspension of services
- termination of services
- deletion of server data after grace periods
8. 7-DAY MONEY-BACK GUARANTEE
VPSGRID offers a 7-day money-back guarantee for eligible VPS services.
Customers may request a refund within 7 calendar days from the initial activation date.
Refund requests submitted after the 7-day period will not be honored.
9. NON-REFUNDABLE SERVICES
The following items are non-refundable:
- dedicated servers
- setup fees
- domain registrations
- software licenses
- IPv4 address allocations
- additional IP blocks
- add-on services
- services terminated for abuse or policy violations
10. CHARGEBACK POLICY
Customers agree to contact VPSGRID support to resolve billing disputes before initiating payment disputes with banks or payment processors.
If a chargeback is initiated:
- VPSGRID may immediately suspend associated services
- the account may be permanently terminated
- all outstanding balances may become due
Fraudulent chargebacks may be reported to payment processors and fraud databases.
11. FRAUD PREVENTION
VPSGRID reserves the right to conduct fraud screening on all orders.
We may request:
- government identification
- proof of address
- payment verification
Orders suspected of fraud may be rejected or cancelled.
12. ACCEPTABLE USE POLICY
Customers must comply with the VPSGRID Acceptable Use Policy (AUP).
Prohibited activities include but are not limited to:
- fraud or scams
- phishing operations
- malware distribution
- spam campaigns
- network attacks
- hosting illegal content
Violation of the AUP may result in immediate suspension or termination.
13. CUSTOMER RESPONSIBILITIES
Customers are responsible for:
- server administration
- operating system updates
- software configuration
- firewall security
- intrusion prevention
Customers must ensure that their servers do not compromise the security of VPSGRID infrastructure.
Windows VPS Licensing — BYOL. VPSGRID does not include or provide a Microsoft Windows license with Windows VPS services unless VPSGRID explicitly states otherwise in writing for a specific offering. Windows VPS services currently operate under a Bring Your Own License (BYOL) model. Customers are responsible for:
- obtaining a valid and appropriate Microsoft Windows license
- activating Windows where required
- maintaining licensing compliance
- ensuring their use complies with Microsoft's applicable licensing terms
A Windows installation or template provided by VPSGRID does not constitute a Windows license.
14. BACKUPS AND DATA
Customers are solely responsible for maintaining backups.
VPSGRID does not guarantee data recovery.
VPSGRID shall not be liable for data loss resulting from:
- hardware failure
- cyberattacks
- software bugs
- accidental deletion
- user error
15. NETWORK SECURITY
Customers must ensure their servers do not:
- participate in DDoS attacks
- send spam
- distribute malware
- abuse network resources
Compromised servers may be suspended immediately.
16. INTELLECTUAL PROPERTY
Customers may not host or distribute copyrighted material without authorization.
VPSGRID complies with United States DMCA law.
Valid DMCA complaints may result in removal of content or suspension of services.
17. SERVICE AVAILABILITY
VPSGRID strives to maintain reliable infrastructure but does not guarantee uninterrupted service.
Downtime may occur due to:
- hardware failure
- network maintenance
- datacenter outages
- security incidents
Service availability details may be defined in a separate Service Level Agreement (SLA).
18. LIMITATION OF LIABILITY
To the maximum extent permitted by law, VPSGRID shall not be liable for:
- loss of profits
- loss of revenue
- loss of data
- business interruption
- indirect damages
Total liability shall not exceed the amount paid for the affected service during the preceding billing period.
19. NO WARRANTY
All services are provided “as-is” and “as available.”
VPSGRID makes no warranties regarding:
- uninterrupted availability
- security of customer systems
- compatibility with third-party software
20. FORCE MAJEURE
VPSGRID shall not be liable for service interruptions caused by events beyond its control including:
- natural disasters
- war
- cyberattacks
- datacenter failures
- power outages
21. GOVERNING LAW
This Agreement shall be governed by the laws of the State of Missouri, United States.
22. MODIFICATIONS TO TERMS
VPSGRID reserves the right to update these Terms at any time.
Changes will be published on the VPSGRID website.
Continued use of services constitutes acceptance of the updated terms.
23. CONTACT INFORMATION
For any query reach out to us at [email protected]
VPSGRID GDPR DATA PROCESSING ADDENDUM (DPA)
Effective Date: 10th March, 2026
This Data Processing Addendum (“DPA”) forms part of the Terms of Service between BLOCKSGENIE TECHNOLOGIES LLC, operating under the brand VPSGRID, and its customers (“Customer”).
This DPA applies when VPSGRID processes personal data on behalf of customers located in the European Economic Area (EEA), United Kingdom, or Switzerland, in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”).
1. Company Information
Services are provided by:
BLOCKSGENIE TECHNOLOGIES LLC
4050 Pennsylvania Ave
Ste 115 #162
Kansas City, Missouri 64111-3041
United States
Support / Privacy Contact
Billing
2. Roles of the Parties
Under this agreement:
- The Customer acts as the Data Controller.
- VPSGRID acts as the Data Processor.
The Customer determines the purposes and means of processing personal data.
VPSGRID processes personal data only to provide infrastructure services.
3. Scope of Processing
Processing activities may include:
- storage of customer data on VPS servers
- transmission of network traffic
- logging of system activity for security monitoring
- account management and billing
VPSGRID does not access or process customer data beyond what is necessary to operate infrastructure services.
4. Categories of Data Subjects
Data subjects whose data may be processed include:
- customer account holders
- end users of customer applications
- website visitors
- employees or clients of the customer
5. Types of Personal Data
Depending on customer usage, personal data may include:
- names
- email addresses
- IP addresses
- billing details
- authentication logs
- application data stored by customers
VPSGRID does not determine the specific content stored by customers.
6. Processing Instructions
VPSGRID will process personal data only:
- in accordance with the customer’s instructions
- as required to provide infrastructure services
- as required by applicable law
Customers are responsible for ensuring they have lawful rights to process personal data.
7. Security Measures
VPSGRID implements appropriate technical and organizational measures designed to protect personal data, including:
- encrypted HTTPS connections
- infrastructure monitoring
- restricted administrative access
- system authentication controls
Customers are responsible for implementing security measures within their own servers.
8. Subprocessors
VPSGRID may engage subprocessors to support service operations.
Subprocessors may include:
- datacenter providers
- network infrastructure providers
- payment processors such as Stripe
Subprocessors are required to maintain appropriate data protection standards.
9. Data Breach Notification
In the event of a confirmed data breach affecting VPSGRID systems, VPSGRID will:
- investigate the incident
- take appropriate mitigation measures
- notify affected customers where legally required
Customers are responsible for reporting breaches affecting their own hosted applications.
10. Data Retention
Personal data processed by VPSGRID will be retained only as long as necessary to:
- provide services
- comply with legal obligations
- maintain billing records
- support security investigations
Customers may request deletion of personal data associated with their account upon termination of services.
11. Data Subject Rights
Where applicable under GDPR, data subjects may have rights including:
- access to personal data
- correction of inaccurate data
- deletion of personal data
- restriction of processing
Requests related to VPSGRID account information may be submitted to:
Requests concerning customer-hosted applications should be directed to the relevant customer.
12. International Data Transfers
VPSGRID operates infrastructure primarily in the United States.
Customers located in the EEA acknowledge that personal data may be transferred to and processed in the United States.
Such transfers may rely on appropriate safeguards permitted under GDPR.
13. Liability
Each party shall remain responsible for compliance with its respective obligations under applicable data protection laws.
Customers are responsible for ensuring lawful processing of personal data stored on VPSGRID infrastructure.
14. Termination
This Data Processing Addendum remains in effect for as long as VPSGRID processes personal data on behalf of the customer.
Upon termination of services, VPSGRID may delete or return personal data associated with the customer account as required by law.
15. Governing Law
This DPA shall be governed by the laws specified in the VPSGRID Terms of Service.
VPSGRID PRIVACY POLICY
Effective Date: 10 March, 2026
This Privacy Policy describes how BLOCKSGENIE TECHNOLOGIES LLC, operating under the brand VPSGRID, collects, uses, processes, and protects personal information.
This policy applies to all services offered by VPSGRID including:
- Virtual Private Servers
- Cloud infrastructure
- Network services
- Website services
- Customer portals
By using VPSGRID services you agree to the data practices described in this Privacy Policy.
1. Company Information
Services are provided by:
BLOCKSGENIE TECHNOLOGIES LLC
4050 Pennsylvania Ave
Ste 115 #162
Kansas City, Missouri 64111-3041
United States
Support / Abuse / DMCA
Billing
2. Information We Collect
VPSGRID may collect the following categories of information.
2.1 Personal Information
When customers create accounts we may collect:
- full name
- email address
- billing address
- phone number
- company name (if applicable)
This information is necessary to provide services.
2.2 Payment Information
Payments are processed through Stripe, a third-party payment processor.
VPSGRID does not store full credit card numbers.
Payment processors may collect:
- credit card details
- billing information
- fraud risk data
Stripe processes payments according to their own privacy policies.
2.3 Account Information
When using VPSGRID services we may collect:
- account username
- login timestamps
- IP addresses used to access the account
- account activity logs
These logs help detect fraud and unauthorized access.
2.4 Server Usage Information
For security and infrastructure monitoring we may collect:
- server IP address assignments
- network traffic metadata
- system logs
- abuse monitoring data
VPSGRID does not inspect customer content unless required for abuse investigations or legal compliance.
2.5 Website Usage Data
When visiting the VPSGRID website we may collect:
- IP address
- browser type
- operating system
- pages visited
- session duration
This information helps improve website performance.
3. How We Use Information
Information collected by VPSGRID may be used to:
- provide infrastructure services
- process payments
- verify customer identity
- detect fraud or abuse
- monitor infrastructure performance
- respond to support requests
- comply with legal obligations
Customer information is used only for legitimate business purposes.
4. Data Sharing
VPSGRID does not sell personal information.
However, information may be shared with the following entities when necessary.
4.1 Payment Processors
Payment information may be shared with:
- Stripe
This is required to process payments.
4.2 Datacenter Providers
Infrastructure providers may have access to limited system data required to operate servers.
They do not have access to customer account credentials.
4.3 Law Enforcement
VPSGRID may disclose information if required by:
- court orders
- subpoenas
- law enforcement investigations
We may also disclose information when necessary to protect network security.
5. Data Security
VPSGRID implements security measures designed to protect customer information including:
- encrypted connections (HTTPS)
- secure server infrastructure
- access control systems
- monitoring systems
Despite these protections, no system is completely secure.
Customers are responsible for securing their own servers.
6. Data Retention
Customer data may be retained for as long as necessary to:
- provide services
- comply with legal requirements
- maintain billing records
- investigate abuse
Inactive accounts may be deleted after extended periods of inactivity.
7. Cookies and Tracking
The VPSGRID website may use cookies to improve user experience.
Cookies may be used to:
- maintain login sessions
- remember user preferences
- analyze website traffic
Customers may disable cookies through browser settings.
Disabling cookies may affect certain website functions.
8. Customer Rights
Depending on jurisdiction, customers may have rights regarding personal data including:
- requesting access to stored personal data
- requesting corrections to inaccurate data
- requesting deletion of personal data where legally permissible
Requests may be submitted to:
9. International Users
VPSGRID services are operated from the United States.
Users accessing services from other countries acknowledge that their information may be processed in the United States.
10. Children's Privacy
VPSGRID services are not intended for individuals under 18 years of age.
We do not knowingly collect personal information from minors.
11. Policy Updates
VPSGRID may update this Privacy Policy from time to time.
Updated versions will be published on the VPSGRID website.
Continued use of services constitutes acceptance of the updated policy.
12. Contact Information
Privacy inquiries may be directed to:
Billing inquiries:
VPSGRID SERVICE LEVEL AGREEMENT (SLA)
Effective Date: 10 March, 2026
This Service Level Agreement (“SLA”) defines the uptime commitment and service credit policy for infrastructure services provided by BLOCKSGENIE TECHNOLOGIES LLC, operating under the brand VPSGRID.
This SLA applies to Virtual Private Server (VPS) services provided by VPSGRID unless otherwise stated.
1. Company Information
Services are provided by:
BLOCKSGENIE TECHNOLOGIES LLC
4050 Pennsylvania Ave
Ste 115 #162
Kansas City, Missouri 64111-3041
United States
Support / Abuse / DMCA
Billing
2. Uptime Commitment
VPSGRID aims to maintain 99.9% network uptime on a monthly basis.
This uptime commitment applies only to the VPSGRID network infrastructure, not to individual customer software or configurations.
3. Definition of Uptime
Uptime refers to the availability of the VPSGRID network that allows customers to access their VPS instances through the public internet.
Network uptime is calculated monthly.
4. Definition of Downtime
Downtime is defined as a period during which the VPSGRID network is unable to route traffic to customer servers due to infrastructure failure.
Downtime must be confirmed by VPSGRID monitoring systems.
5. Exclusions
The following situations are not considered downtime under this SLA:
- scheduled maintenance
- customer software issues
- operating system misconfiguration
- application errors
- DDoS attacks or malicious traffic
- customer firewall rules
- customer resource overuse
- internet outages outside VPSGRID network
- force majeure events
6. Scheduled Maintenance
VPSGRID may perform scheduled maintenance from time to time to maintain infrastructure stability.
Whenever possible, customers will be notified in advance of scheduled maintenance.
Maintenance periods do not count toward downtime calculations.
7. Service Credits
If VPSGRID fails to maintain the uptime commitment, customers may request service credits according to the following schedule.
| Monthly Uptime | Service Credit |
| --- | --- |
| 99.9% or greater | No credit |
| 99.0% – 99.89% | 10% service credit |
| 95.0% – 98.99% | 25% service credit |
| Below 95% | 50% service credit |
Credits are calculated based on the monthly service fee for the affected VPS.
8. Credit Limitations
Service credits:
- apply only to the affected service
- cannot exceed the monthly service fee
- are applied as account credit
Credits cannot be redeemed for cash.
9. Claim Procedure
To request a service credit, customers must:
- Submit a support ticket within 7 days of the incident.
- Provide details of the outage.
- Allow VPSGRID to investigate the incident.
Failure to submit a request within the specified time may result in denial of credit.
10. Monitoring
VPSGRID uses internal monitoring systems to measure network availability.
Monitoring results maintained by VPSGRID will be used as the authoritative record for determining downtime.
11. Customer Responsibilities
Customers are responsible for maintaining their own server configurations.
VPSGRID is not responsible for downtime caused by:
- software misconfiguration
- application errors
- user actions
12. Infrastructure Providers
VPSGRID may rely on third-party datacenter providers and network carriers.
Outages caused by upstream providers may fall outside the scope of this SLA.
13. Limitation of Liability
Service credits are the sole and exclusive remedy for service interruptions covered by this SLA.
VPSGRID shall not be liable for indirect damages including:
- loss of profits
- loss of data
- business interruption
14. SLA Modifications
VPSGRID reserves the right to modify this Service Level Agreement at any time.
Updated versions will be published on the VPSGRID website.
Continued use of services constitutes acceptance of the updated terms.
